Everyone

Samsung Mobile US

Lollipop

Samsung+ is the go-to destination for Samsung owners, providing personalized, live expert support right on your Galaxy device. It empowers you to get more out of your Samsung ownership, with a vast library of tips & tricks, and self-support tools to keep your device running like the day you got it. Plus insider access to Samsung’s products and services, and valuable content you won’t find anywhere else. Featuring:

• One-touch access to Samsung Customer Support by phone or live video chat, including the new “Samsung Assist” remote support feature allowing agents to troubleshoot issues on your device directly

• On-demand, searchable, help resources for your phone or tablet

• A growing library of tips, tricks & how-to videos that demonstrate your device’s powerful features

• Device diagnostics enabling users to optimize battery life, device memory, Wi-Fi access, and more

• Samsung Community, where you can submit questions and get answers from fellow fans, learn from the best Samsung product experts, and share tips and tricks for your Samsung products

• Access to sign up for hands-on workshops in your area to learn how to get more from your Galaxy device

• Top app recommendations for your Galaxy phone or tablet

• Exclusive content and access to Samsung events and experiences

 

Please note:

1. The “Samsung Assist” feature is available on Samsung Galaxy S7, S7 edge, S6, S6 edge, S6 edge+. Additional device support coming soon.

 

2. Samsung+ is continually making improvements. For the best possible experience, we recommend you keep auto-update enabled so you continue to receive the latest and greatest updates.

 

3. Samsung+ offers a better experience when you are signed in to your Samsung Account on your device, but a Samsung Account is not required to begin using Samsung+. A Samsung Account is required to access Premium in-app features. If you don't have an account, you can create one in the app or by going to http://account.samsung.com.

 

4. Samsung+ is available in the US only and exclusive to Samsung Galaxy owners on the following devices:

 

Smartphones:

Samsung Galaxy S7, Samsung Galaxy S7 edge, Samsung Galaxy S6 (incl. Active), Samsung Galaxy S6 edge, Samsung Galaxy S6 edge+, Samsung Galaxy S5 (incl. Active & Sport), Samsung Galaxy S4 (incl. Active & Mini), Samsung Galaxy S III, Samsung Galaxy Note 5, Samsung Galaxy Note 4, Samsung Galaxy Note Edge, Samsung Galaxy Note 3, Samsung Galaxy Note II, Samsung Galaxy J7, Samsung Galaxy J3

 

Tablets:

Samsung Galaxy Tab A (8", 9.7"), Samsung Galaxy Tab S2 (8", 9.7"), Samsung Galaxy Tab S (8", 10"), Samsung Galaxy Tab Pro (8", 10", 12"), Samsung Galaxy Tab 4 (7", 8", 10"), Samsung Galaxy Tab 3 (7", 8", Lite), Samsung Galaxy Tab 2 (7", 10"), Samsung Galaxy Note (8", 10", Pro 12")

 

The Samsung+ Team will be adding new features over time to provide the best experience. If you wish to provide feedback or need help using Samsung+, please call us toll free at (855) 795-0509 or email s-plus@samsung.com.

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